Terms of Service

Last Updated: March 7, 2026

Acceptance of Terms

By accessing or using the website operated by Note from a Friend (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our website or services.

Services

Note from a Friend provides subscription-based services through our website. By purchasing a subscription, you agree to use our services only for lawful purposes and in accordance with these Terms.

Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to provide accurate and current information when creating an account.

Subscription and Billing

Certain services offered on our website require a paid subscription.

By purchasing a subscription, you agree that:

  • You authorize us or our payment processor to charge your payment method on a recurring monthly basis.

  • Charges will continue automatically until your subscription is cancelled.

  • Billing occurs on the same date each billing cycle unless otherwise stated.

Payments may be processed through third-party payment providers such as Stripe, Square, or PayPal.

Cancellation

You may cancel your subscription at any time by logging into your account or contacting us at hello@notefromafriend.com.

Unless otherwise stated, cancellations take effect at the end of the current billing period.

Refund Policy

Payments for subscription services are generally non-refundable unless otherwise specified.

If you believe you were billed in error, please contact us and we will review your request.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Note from a Friend and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

To the fullest extent permitted by law, Note from a Friend shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

Contact Information

If you have questions about these Terms, please contact us at:

KTS Ventures, LLC dba Note from a Friend
hello@notefromafriend.com
PO Box 595 Westminster, CO 80030

Cancellation & Refund Policy

Last Updated: March 7, 2026

Subscription Cancellation

You may cancel your subscription at any time by:

  • Logging into your account, or

  • Contacting us at hello@notefromafriend.com.

After cancellation, your subscription will remain active until the end of your current billing period.

Refunds

Unless otherwise stated, subscription payments are non-refundable.

Refunds may be issued in limited circumstances such as:

  • Duplicate charges

  • Billing errors

  • Technical issues preventing access to the service

Refund requests must be submitted within 7 days of the charge.

Failed Payments

If a payment cannot be processed, we may attempt to charge the payment method again. If payment continues to fail, your subscription may be suspended or cancelled.